Frequently Asked Questions.

A lot of people visit the Gateway on a daily basis and we have gathered all the common questions we're asked and compiled the answers on one page.

How do I see someone at the Citizen's Advice?

Built in 1875 and following a reconstruction in 1972-1974, Warrington Housing Association purchased the building in 2002.


I'm homeless / about to become homeless, what do I do?

In January 2003, the resource centre planning applications for works to the whole building were submitted, and planning permission was granted in May.


How do I get on the housing list?

In February 2004, the GATEWAY was chosen as the new name.


How do I get a blue badge?

In April 2004 WREN awarded the GATEWAY funding towards work to make the building more accessible to disable clients.


How do I get a bus pass?

Works were completed in July 2004.


How can I get help writing a CV or careers advice?

In June 2006, the new conference suite opened.


What classes do you offer?

Funding for the construction of this new suite was provided by 'ChangeUp Cheshire & Warrington' and work was commissioned by Warrington Housing Association on behalf of the GATEWAY.


Is the Gateway a Council building? Can I pay my Council Tax / buy a green bin etc.?

As a community facility, the GATEWAY is an independent charity providing a central focus for 25+ local voluntary and statutory organisations and services to come and work together to help people in the local community.


We're a charity / community group, can we do a stall or display?

It provides a focal point for the voluntary sector, providing access to advice, support, information and opportunities for lifelong learning.


I want to volunteer / I need volunteers

We are committed to ensuring expert, consistent and sustainable services are provided and promoting partnerships working; networking and sharing of knowledge and skills.


I have a complaint about the NHS, what do I do?

A community Café, meeting and training rooms, a conference centre and exhibition space are available for groups or individuals to use.


Can you help me find a counsellor?

The GATEWAY won the RICS Community Benefit Award 2008 in October, beating all eighty-nine entries received.


Do you have office space / meeting rooms available?

The RICS Awards recognises the interaction between a project and the community.


How can I report to Trading Standards?

Value is placed on the variety of people that are involved within the project and schemes that can demonstrate their reach throughout the whole community.


I need to speak to the tax office, where is it based?

The Board of Management is made up of representatives from voluntary and community focussed organisations in Warrington.


Can we leave / post come leaflets?

The Board has been responsible for developing and agreeing policy and procedure, business planning, approval of recruitment of support staff and seeking external funding.


Who is in this building?

In 2008 the Board won the Social Enterprise Board of the Year award presented by Cheshire & Warrington Social Enterprise Partnership.

Do you have computers I can use? Are there any computer classes?


Where can I get advice on setting up a business?


© The Gateway


85-101 Sankey Street, Warrington WA1 1SR Tel: 01925 246 800